Shipping & Returns
We offer Free Tracked Shipping with Australia Post for all deliveries within Australia. When you place your order it will be processed and dispatched from our location in Wollongong (NSW) within 24 hours. Once your order has been dispatched you can expect it at your door within 2-5 business days.
For international orders, we offer express shipping, which is calculated at checkout.
If you need to return your order, we have a 15-day return policy. This means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with the labels, and in its original packaging. You will also need the receipt or proof of purchase. To start a return, you can contact us.
If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Please note any item sent back to us without first requesting a return will not be accepted.